IN-APP VOICE AGENT

Rescue users the moment they stall — with In-App Voice Agents

Set a rule, and VoxGauge drops a voice agent into your app at the exact pain point — answering, guiding, and finishing the step in the user’s language, before they churn.

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RULE

98% resolved

WHEN

user idle 20s on the KYC step

IF

drop-off risk > 70%

THEN

“Need a hand finishing verification?”

< 1 day

Time to deploy

42%

Drop-offs recovered

98%

Query resolution rate

20+

Languages, spoken

Typical results across VoxGauge deployments.

Rule-based deployment

Deploy a voice agent at any pain point — on your rules.

Pick the trigger, set the condition, choose the action. VoxGauge fires a voice agent exactly where and when you decide — no code changes, no waiting on a release.

EXAMPLE 01

WHEN

idle 20s on the KYC step

IF

drop-off risk > 70%

THEN

voice agent: “Need a hand finishing verification?”

EXAMPLE 02

WHEN

payment fails twice

IF

cart value > ₹5,000

THEN

agent offers to retry or switch method

EXAMPLE 03

WHEN

app language ≠ device language

THEN

agent greets in the device language

Build your first rule

Capabilities

Everything your users need, in the moment

From the first tap to the final step, the in-app voice agent handles it — without burdening your team.

Natural Voice Understanding

Understands intent in plain speech; no menus or keywords. Replies like a human guide.

Real-time Friction Detection

Reads rage taps, hesitation, and repeat attempts to step in before a user drops.

Multilingual Voice

Detects and speaks 20+ languages, switching mid-call for true localization.

Rule-Based Deployment

Trigger agents at any step, screen, or behavior with simple WHEN / IF / THEN rules.

Conversation Analytics

Every session logged and analyzed: what users ask, where they struggle, how to fix it.

Enterprise-Grade Security

Encrypted in transit and at rest; role-based access, audit logs, compliance-ready.

How it works

Go live inside your app with one snippet.

VoxGauge connects through a lightweight SDK — giving the agent deep access to user context, real-time events, and the ability to take voice-guided actions directly inside your app.

Drop in the SDK

One lightweight snippet — no app rebuild.

Share context + events

User state and real-time signals stream in.

Agent goes live

Voice guidance, in-app, firing on your rules.

What the In-App Voice Agent does for your users

From the simplest question to a full multi-step transaction — handled in-app, by voice.

1

Answer product and policy questions instantly — by voice.

2

Guide users through multi-step onboarding and KYC flows.

3

Detect confusion and offer proactive help before they quit.

4

Autofill forms using contextual user data.

5

Switch languages based on the user’s preference.

6

Escalate to a human agent with full conversation context.

7

Execute agentic actions like renewals, upgrades, and payments.

8

Recommend the right next step, personalized to each user.

Ready to deploy voice agents at every pain point?

Join teams using VoxGauge to turn drop-offs into completed journeys.

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The Voice-of-Customer layer for banks, lenders, and insurers.

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